Customer Service Representatives (onsite)

The posting

Schedule: Varies, typical schedule is four or five shifts weekly; with a rotating Saturday schedule. Customer Service Representatives are the face of our practice and provide excellent customer service through in-person visits to our clinic and over the phone. Our clinic is dedicated to providing exceptional care for pets and their owners. Customer Service Representatives play a vital role in our success. They deliver outstanding customer service by greeting clients and their pets with a friendly and welcoming demeanor, answering phone calls, scheduling appointments, assisting with client inquiries and client care, and providing support to the veterinary team as needed. Customer Service Representatives must be empathetic and organized, appreciate the attention to detail and data gathering, be good listeners, converse with people to understand their needs and/or concerns and display problem-solving skills. They must also be able to perform in a fast-paced environment and have a background in customer service. If you have a passion for working with pets and their owners, we would love to hear from you!