CLIENT SERVICE REPRESENTATIVE

The posting

Mariposa Veterinary Wellness Center is seeking a full-time customer service representative for our busy, AAHA-accredited, small animal practice. Client service representatives play a very important role at Mariposa Veterinary Wellness Center, managing our client and patient interactions in person and via phone. We depend on compassionate team members who truly believe in our philosophy of care. Individuals who are outgoing, well-organized, excel at multitasking and communicate well are highly encouraged to apply for this position. This position includes in office work at our Lenexa location Monday through Friday with some weekend availability. Applicants must be available some Saturdays 8am-12pm and have either veterinary, animal rescue/shelter or customer service-related experience. If you work well with others, thrive in hands-on learning environments and share our passion for animals, our amazing team of veterinary professionals would love to meet you!
Candidate must be proficient in English.
Responsibilities include: Maintain and help organize an active, multi-veterinarian veterinary clinic through compassion and understanding for both clients, patients and teammates. Ability to speak clearly, answer multiple phone lines and interface with clients and teammates through verbal and written correspondence; computer operation (familiarity with Avimark software a plus); ability to schedule appointments, set up new clients and patients; facilitate preparation and maintenance of medical records, client education as well as patient intake and dismissal. Ability to sit at a computer for several hours at a time and work efficiently in a fast-moving, often loud reception area with a variety of animal species while accurately handling financial transactions, retail sales, filing and managing front office and reception area.
We offer a friendly, team-oriented work environment, health insurance, competitive pay and an uniform allowance.