Receptionist

The posting

Duties and responsibilities:

• Greeting clients and pets in a professional and courteous manner
• Answering phone calls
• Scheduling appointments
• Mailings to clients
• Preparing and organizing patient records, and preparing patient consent forms
• Preparing invoices and collecting payments
• Maintaining electronic patient database
• Pharmacy duties including medication dispensing and inventory management

Skills and qualifications:

• Previous veterinary experience
• Accurate, efficient and able to multi-task
• Cheerful disposition and able to maintain a smooth, well-planned and orderly flow of clients and patients.
• Computer literacy – MS Word, Excel and AviMark experience preferred
• Ability to work evenings and Saturdays
• Strong team player

Top priority will be given to applicants with experience working in a veterinary hospital however we are willing to train the right applicant. Candidates must have experience in a customer service environment. This position requires someone that is excellent at handling difficult situations with tact and diplomacy. A caring and compassionate attitude is required of all members of our team.