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Veterinary jobs › Veterinary Receptionist jobs › Maryland › Severna Park

Severn River Animal Hospital
Severna Park, MD

Receptionist

PayBased on experience
WhereSeverna Park, MD
RoleClient service
Experience1+ years

The posting

Schedule: Office hours are Monday-Friday 8am-7pm and Saturdays 8am-3pm. Shifts vary within these hours. Alternating Saturdays required.

Responsibilities:

  • Greet and welcome clients and their pets to the clinic
  • Provide excellent customer service
  • Be attentive to client and pet needs
  • Answer & triage phone calls and schedule appointments/procedures
  • Assist with check-in and check-out procedures for patients
  • Maintain accurate records of client information and patient medical history
  • Collect payments for services rendered
  • Maintain cleanliness and organization of the clinic, including but not limited to: Reception, Lobby, Exam Rooms, Restrooms, Common Areas, etc.

Requirements:

  • Previous experience working in a veterinary clinic or similar animal care setting is preferred
  • High school diploma or equivalent
  • 1+ year of customer service experience is required

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