Severn River Animal Hospital
Severna Park, MD
Severna Park, MD
Receptionist
PayBased on experience
WhereSeverna Park, MD
RoleClient service
Experience1+ years
The posting
Schedule: Office hours are Monday-Friday 8am-7pm and Saturdays 8am-3pm. Shifts vary within these hours. Alternating Saturdays required.
Responsibilities:
- Greet and welcome clients and their pets to the clinic
- Provide excellent customer service
- Be attentive to client and pet needs
- Answer & triage phone calls and schedule appointments/procedures
- Assist with check-in and check-out procedures for patients
- Maintain accurate records of client information and patient medical history
- Collect payments for services rendered
- Maintain cleanliness and organization of the clinic, including but not limited to: Reception, Lobby, Exam Rooms, Restrooms, Common Areas, etc.
Requirements:
- Previous experience working in a veterinary clinic or similar animal care setting is preferred
- High school diploma or equivalent
- 1+ year of customer service experience is required
Zuse