Customer Service Representative

The posting

Sully Animal Hospital & Veterinary Outpatient Surgical Center (VOSC) in Centerville is looking for a full time or part time veterinary receptionist.

Veterinary receptionists are the unsung heroes of vet med. They are the first introduction and face of the practice. They can focus and multitask, all while keeping a smile on their face. They help our clients in routine and not so routine appointments. They provide kindness in difficult times and create a calm atmosphere for both clients and patients.

Duties
Greet clients and their pets warmly and assist them with check-in procedures
Schedule appointments and manage the veterinary clinic's calendar
Answer phone calls, emails, and inquiries from clients
Process payments and handle billing tasks
Maintain accurate records of patient information in the system
Assist with administrative tasks such as filing, data entry, and inventory management

Requirements
Knowledge of animal anatomy and animal care practices
Experience in veterinary critical care or medical collection is a plus
Familiarity with animal husbandry and handling techniques
Ability to work in a fast-paced environment while maintaining attention to detail
Excellent communication and interpersonal skills
Big plus if you have Pulse experience.