Customer Care

The posting

As the "bookends" of every visit, our Customer Care Team sets the tone for the entire client experience. This role is the vital link between our medical team and the community we serve, ensuring that communication remains seamless and compassionate.

From the first phone call to the final checkout, you will assist with essential operations, including email correspondence, medication refills, and clerical support, with a high degree of accuracy and professionalism. We are looking for organized, outgoing, empathetic individuals who thrive in a fast-paced environment, and who is dedicated to providing exceptional service to both our human clients and their beloved pets.