Springfield, MA
Bilingual Animal Resource Counselor (English/Spanish)
The posting
Are you passionate about helping animals and their people? Dakin Humane Society is seeking a full-time bilingual (English/Spanish) Animal Resource Counselor to provide resources to pets and people in our community. This full-time role is perfect for someone who thrives in a mission-driven, dynamic environment.
You’ll be the first point of contact for pet families in need and answering a variety of requests through email, on the phone, and in-person. You will spend part of your day doing hands-on animal care and part of the day in a call center environment.
At least 1 year of experience in customer service, ideally in a fast-paced environment.
Flexibility to work weekends and holidays as needed.
Must be at least 18 years of age.
Bilingual English/Spanish (fluent writing/speaking)
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